New Metal Festival 2020/2021/2022 tickets


All your questions answered

Exchanging of New Metal Festival 2020/2021 tickets with the New Metal Festival 2022 Tickets


To be able to get everything under control, we have no other option than to work with new tickets only.
Your old tickets (2020,2021), regardless of being Hard Copy or electronic ticket, and regardless of where you have bought them, will be exchanged with new electronic tickets.

To do this please fill out the form below.

You can do this option until 01.09. 2021
After this date your old tickets are loosing the value, and will not be replaced for the new ones.
*Please notice that we will need longer time to process your requests and to send you the new tickets, but don’t worry, your new electronic ticket will be 100% sent to your e-mail.

All add-on tickets for New Metal Festival 2020/2021 like Parking, Electricity, Comfort Zone remain valid for New Metal Festival 2022.
You just need to have them with you when you come to the New Metal Festival 2022. No additional actions needed.

Please note that the e-mail you will enter has to be a valid e-mail address and it will be
used for sending your new tickets to! New Metal Festival festival is not responsible for misplaced emails
in buyer’s mailbox, so we advise you to check your spam folder regularly.

 

 
TICKET EXCHANGE FORM


New Metal Festival 2020 ticket refund

 

Due to the devastating influence of the pandemic on our business we are not in the
position to refund your tickets at this moment.
Unfortunately, there was no help from the Government, and that made our operation
almost impossible.
Though, we offer refund after the New Metal Festival 2022.
If you are 100% sure that you don’t want to use any of options A or B please follow the
instructions.
IMPORTANT : If you have already applied for a refund, no additional action is
needed!

Tickets refund instructions:

1. New Metal Festival 2020 Hardcopy tickets, bought at the festival or from the Newcomer
(New Metal Festival) bands:
This ticket is not valid anymore. To request refund please fill in the form.
2. New Metal Festival 2020 Hardcopy tickets, bought via giggome.com:
This ticket is not valid anymore. To request refund please fill in the form.
3. New Metal Festival 2020 Hardcopy tickets, bought via Eventim sale points:
This ticket is not valid anymore. To request refund please fill in the form.
4. New Metal Festival 2020 E-ticket, bought via giggome.com:
This ticket is not valid anymore. To request refund please fill in the form.
5. New Metal Festival 2020 E-ticket, bought via Eventim:
This ticket is not valid anymore. To request refund please fill in the form.
6. New Metal Festival 2021 E-tickets bought via MetalDays Shop:
This ticket is not valid anymore. To request refund please fill in the form.

Refund can be applied until 01.09.2021 only.

Please note that the e-mail you will enter has to be a valid e-mail address and it will be
used for sending your new tickets to! New Metal Festival festival is not responsible for misplaced emails
in buyer’s mailbox, so we advise you to check your spam folder regularly.

 


TICKET REFUND FORM



New Metal Festival 2020/2021 donations


With making donations you make the change that helps New Metal Festival festival, bands,
workers and the whole industry. We are forever thankful for that.

You can support New Metal Festival by choosing these 3 options:
a) you can donate your New Metal Festival 2020 or 2021 ticket and order new one at our shop.
For donation please fill in the application below.
b) you can donate to our GoFundMe fundraiser.
Simply visit this link https://gofund.me/960daeed
c) you can order MetalDays merch or buy ticket for MetalDays 2022.
Simply visit this link https://shop.metaldays.net/metaldays

TICKET DONATION FORM